Frequently Asked Questions About Nexgen Website
With over 19 years of experience building websites and AI-powered Smart Sites, we hear a lot of great questions. Here are answers to the most common ones. If you don’t see your question, contact us at 407-307-1975 — we’re happy to help.
General Questions
What is Nexgen Website?
Nexgen Website is a professional web design and development company based in Orlando, FL. We specialize in building Smart Sites — AI-powered websites that generate leads, book appointments, and follow up with prospects automatically. We’ve been in business for over 19 years, serving clients across 24 US cities.
Where is Nexgen Website located?
Our operations are headquartered in Orlando, Florida. We serve clients locally in Central Florida and nationwide across 24 major US cities.
Do you work with clients outside of Florida?
Yes. While we’re proud Orlando locals, we serve businesses across the entire United States. Our process is designed for seamless remote collaboration — from discovery calls to final launch.
What makes Nexgen different from other web design companies?
Three things set us apart: (1) We build Smart Sites — AI-powered websites that actively generate leads, not passive digital brochures. (2) We offer done-for-you CRM automation and Voice AI integration that most agencies can’t. (3) We have 19+ years of proven experience with a strict focus on web development — we don’t dabble in ads or social media marketing.
Services
What services does Nexgen Website offer?
Our core services include: Custom Web Design, Web Development, Smart Sites (AI-powered websites), Graphic Design, Voice AI (24/7 AI receptionist), CRM Automation (GoHighLevel white label), Managed WordPress Hosting, and Site Updates & Maintenance.
How long does it take to build a new website?
A standard custom website takes 6-10 weeks from kickoff to launch. A full Smart Site with AI integration typically takes 8-12 weeks. Smart Site conversions on existing websites are faster — usually 14-21 days.
Do you offer ongoing website maintenance?
Yes. Our managed hosting plan includes ongoing maintenance — WordPress core updates, plugin updates, daily backups, security monitoring with Immunify360, and monthly performance reports. It’s all included for $49/month.
Can you redesign my existing website?
Absolutely. We handle full website redesigns regularly. We’ll audit your current site, develop a strategy based on your business goals, and build a new site that performs better in every way — design, speed, SEO, and lead generation.
Smart Sites
What is a Smart Site?
A Smart Site is an AI-powered website that goes far beyond a traditional site. It includes an AI chatbot that engages visitors 24/7, automated lead follow-up via email and SMS, appointment booking integration, and CRM pipeline automation. It’s designed to capture and convert leads while you sleep.
How is a Smart Site different from a regular website?
A regular website is passive — it displays information and waits for visitors to fill out a contact form. A Smart Site is proactive — it engages visitors in conversation, qualifies leads, books appointments, and follows up automatically. The difference is measurable: higher conversion rates, more leads, and less manual work for your team.
Can you convert my existing website into a Smart Site?
Yes. Our Smart Site Conversion service adds AI chatbot, Voice AI, and CRM automation to your existing WordPress website. No full redesign required. Conversions start from $1,500-$3,500 depending on your existing site and take 14-21 days.
What is Voice AI?
Voice AI is an AI-powered phone answering system. It answers your business phone 24/7 with natural-sounding conversation. It can answer caller questions, qualify leads, and book appointments directly into your calendar. It’s like having a receptionist that never sleeps, never takes breaks, and costs a fraction of a human hire.
Pricing
How much does a website cost?
Our standard custom web design projects typically start in the $2,500-$5,000 range. Smart Sites with full AI integration start from $3,500-$7,500. Enterprise and complex e-commerce projects are custom quoted. Visit our pricing page for full details, or contact us for a free quote.
How much does your hosting cost?
Our managed WordPress hosting is $49/month. This includes daily backups, Immunify360 security scanning, free SSL certificate, 99.9% uptime, cPanel access, and all WordPress/plugin updates handled for you. No contracts — month to month.
Do you offer payment plans?
Yes, for larger projects we can structure milestone-based payment plans. Typically this involves an initial deposit to begin, with remaining payments tied to project milestones (design approval, development complete, launch).
Are there any hidden fees?
No. We believe in transparent pricing. Your project proposal will outline every deliverable and its associated cost. The only recurring cost after launch is hosting ($49/month) if you choose our managed hosting plan.
Technical Questions
What platform do you build on?
We build primarily on WordPress — the world’s most popular CMS, powering over 40% of websites globally. For e-commerce, we use WooCommerce. Our development stack includes PHP, React, and custom API integrations.
Will my website be mobile-friendly?
Every website we build is fully responsive and mobile-optimized. With over 60% of web traffic coming from mobile devices, this is non-negotiable. We test across all major devices and screen sizes before launch.
Do you handle SEO?
We build every website with on-page SEO best practices — proper heading structure, meta tags, schema markup, fast loading speeds, clean URLs, and XML sitemaps. For ongoing SEO marketing, ads, and PPC campaigns, we refer clients to our sister company, Nexgen Local Marketing.
What is the CRM automation you offer?
We provide done-for-you setup of GoHighLevel (GHL) — a powerful all-in-one CRM and marketing automation platform. It handles lead management, email marketing, SMS follow-up, pipeline tracking, review management, and appointment booking. We set it up as a white-label solution integrated directly with your Smart Site.
Still have questions? We’d love to hear from you. Contact us or call 407-307-1975 to speak with our team.